FAQs

Q: Can I mount my LCD TV above the fireplace? or Can I mount my plasma TV above the fireplace?
A: Yes, call us at: (646) 736-0855, (201) 605-6300 for more information.

Q: Is it safe to hang a LCD TV or Plasma television above my fireplace?
A: Yes! If you use AV-SETUP we will not install the TV unless it's in a safe location. Read our article on Fireplace Installation.

Q: What cables do I need for my LCD TV or Plasma installation?
A: This depends on what you're hooking up. Check out our Cable & Wire Guide to HDTV, LCD TV, Plasma TV Installation and soon to be launched OLED TV, and SED Installation service.

Q: How far should I sit from my large screen Plasma TV or LCD TV?
A: The distance to sit from your large screen Plasma TV or LCD TV is based on the size of the flat panel screen. Check out our Plasma and LCD TV Installation distance calculator to get an estimate of where to install your LCD or Plasma TV in relation to your seating.

Q: Will AV-SETUP Installers be offering OLED TV Installation Service?
A: AV-SETUP will be offering OLED TV Installation for both commercial and residential locations once the OLED TV screens are available in the market. We have more about OLED TV installation service and the technology listed in our OLED TV installation page.

Q: Will AV-SETUP be offering SED TV Installation Service?
A: AV-SETUP will be offering SED TV Installation for both commercial and residential locations once the SED TV screens are available in the market. We have more about SED TV installation service and the technology listed in our SED TV Installation page.

Q: Where do you provide professional installation service for large screen LCD TVs and Plasma televisions?
A. Almost everywhere in the continental U.S. Call our TV Installation consultants for more information on our installation coverage area or visit our large screen Plasma TV and LCD TV installation coverage area page.

Q: Do prices go up if I have a larger screen TV
A: In some areas an additional fee is required for LCD or Plasma televisions larger than 50". Most of our competitors charge extra for televisions that are larger than 40". Call us to get our prices for Plasma television, Home theater and LCD TV installation prices from AV-SETUP Installation consultants. Remember with AV-SETUP you have the best price with Pick Your Price Installation Service(sm)

Q. Are the cables that are needed for the installation included?
A. No, neither is the Television, any required wall mounts or anything else not specifically listed in your invoice.

Q. Is moving the power outlet included?
A. No, unless otherwise stated on your invoice the cost of moving or installing your outlet is not included.

Q: Could I be charged more than what I agree to?
A: No, In most instances you will not have to pay anything additional to what you pay for the package. On extremely rare occasions customers have special requirements that are not identified or in the original scope of work. On those rare occasions the customer will be notified and must approve any additional work that will be required and any associated fees prior to the additional work being completed.

Q: Do you provide commercial installation services?
A: Yes, we provide installation for commercial, business and government locations.